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PostPosted: Sun 14. Feb 2021 17:30:51 
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Joined: Thu 25. Oct 2018 12:05:29
Posts: 46
Hello,

after installing Spirit Settings 3.2.2 I cannot choose any firmware file - there is only the message "No firmware available".
System here is Windows 10 with latest updates.

Any ideas?

Thanks,
Toni


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PostPosted: Sun 14. Feb 2021 22:48:17 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12212
Hello,

please verify your internet connection.
If internet is not available, then flashing will not work.

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PostPosted: Mon 15. Feb 2021 8:56:31 
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Joined: Thu 25. Oct 2018 12:05:29
Posts: 46
Hello Tomáš,

Internet connection is stable, very fast (no Wifi) and for sure not the problem.

Regards,
Toni


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PostPosted: Mon 15. Feb 2021 16:04:03 
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Joined: Fri 01. Nov 2019 13:32:19
Posts: 40
Location: Munich, Germany
Hello,

could it be a firewall which denies the access to the internet?

Just a guess :?:

Regards


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PostPosted: Mon 15. Feb 2021 17:09:03 
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Joined: Sun 09. Jun 2013 13:14:17
Posts: 962
Location: Plzeň
In demo mode or with an initialized unit connected?

Carthago wrote:
Hello,

after installing Spirit Settings 3.2.2 I cannot choose any firmware file - there is only the message "No firmware available".
System here is Windows 10 with latest updates.

Any ideas?

Thanks,
Toni

_________________
Spirit System (Spirit W1, RS & GTR & all the others)
Spirit Wave & JETI DS 12
http://www.habada.cz


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PostPosted: Tue 16. Feb 2021 8:16:46 
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Joined: Thu 25. Oct 2018 12:05:29
Posts: 46
Hello,

Firewall is not the problem - I've tested that before.
Behavior is the same in demo mode or with an initialized unit connected- always "No firmware available"

Regards,
Toni


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PostPosted: Tue 16. Feb 2021 8:24:11 
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Joined: Fri 01. Nov 2019 13:32:19
Posts: 40
Location: Munich, Germany
Carthago wrote:
Hello,

Firewall is not the problem - I've tested that before.
Behavior is the same in demo mode or with an initialized unit connected- always "No firmware available"

Regards,
Toni


Hello,

only thing I can think of is that maybe the Antivirus software put some parts of the Spirit software in "quarantine".
But it's only a vague guess.

Regards


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PostPosted: Tue 16. Feb 2021 8:29:29 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12212
The only possibility is firewall issue - Windows can ask for allowing it. If you will not allow, then it will not work.
Or depending on configuration of your system, it might deny communication by default.

I will send you web page that you can try for checking.

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Spirit System developer


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PostPosted: Tue 16. Feb 2021 9:15:17 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12212
Also if you will encounter the problem, please retry for example few minutes or hours again.
Because it could have been time we were doing update for whole system. Fortunately this should be very rare event.

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Spirit System developer


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PostPosted: Tue 16. Feb 2021 10:23:25 
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Joined: Thu 25. Oct 2018 12:05:29
Posts: 46
Hello Tomáš,

swash23 was so nice and forwarded the test page to me which he obviously got by mistake. Here is the result:

It works!
This is the default web page for this server.

The web server software is running but no content has been added, yet.


Of course, I have called up Spirit Settings on different days and at different times before I asked for help here, but the result was always the same.

Regards,
Toni


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