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PostPosted: Mon 01. Feb 2021 11:55:38 
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Joined: Mon 01. Feb 2021 9:37:28
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Thanks

When I open the software it says USB interface is not detected. I assume this is still a driver issue?

Thanks


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PostPosted: Mon 01. Feb 2021 11:58:42 
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Yes, you are right. Only when you will see a Device there, then it can communicate with Spirit unit. So for now you do not have to even power up the unit until you will see it there.

It is very important to allow driver module in the Preferences/Security pane. Because sometimes it does not ask for permissions.

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PostPosted: Mon 01. Feb 2021 12:14:54 
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I reinstalled the driver. Started in recovery mode and can see the device but still can't connect?


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PostPosted: Mon 01. Feb 2021 12:19:04 
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It just started working! There must be an issue with the permissions...


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PostPosted: Mon 01. Feb 2021 12:31:24 
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Very well :)

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PostPosted: Fri 03. Dec 2021 18:58:53 
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Joined: Mon 05. Sep 2016 2:13:22
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Hello,
I recently upgraded my MacBook and Spirit.
Macbook to 10.15.7
Spirit and Spirit Settings to 3.3.3

I also upgraded the SiLabs driver to 6.0.2

If Spirit is initialized when I start Spirit-Settings, Spirit-Settings crashes almost immediately, like 1 or 2 seconds.

I am attaching the crash log from the last time I started it.

If Spirit is not initialized, then Spirit-Settings doesn't find it and I'm prompted to pick a mode of operation. Recovery does not connect once Spirit is initialized.

Setup Wizard will let me configure Spirit, I can save settings, but I can't ever get them back.
Help, please...


Attachments:
File comment: this is a PDF of the crash file that would have been sent to Apple.
Spirit Settings 3.3.3 crash.pdf [115.88 KiB]
Downloaded 13 times
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PostPosted: Sat 04. Dec 2021 11:25:00 
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Joined: Tue 10. Mar 2020 14:36:22
Posts: 352
Hi

if you wait a bit after the crash, macOS should ask you if the app should be restarted... did you try that? even several times? i had a similar problem twice on Catalina, both times it was gone after just one successful restart. actually on Big Sur it's flawless on all of our Intel and M1 macs.

btw: maybe you could try to delete the Spirit Settings and reinstall it (if you did not after macOS upgrade)... and check if there are some blocked software messages in macOS system settings / security after reinstall.

Ciao
Michael

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cheers
Michael


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PostPosted: Sun 05. Dec 2021 4:15:33 
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Joined: Thu 07. May 2015 10:49:20
Posts: 23
It can be useful to monitor the system logs with the Console app while you are opening the Spirit software. The crash will produce messages in the console that can give you clues to where the problem is. Console is found in Applications\Utilities.


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