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 Post subject: Recovery mode
PostPosted: Sat 04. Feb 2017 13:32:14 
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Joined: Sat 04. Feb 2017 13:19:01
Posts: 17
Hello I just got the spirit and trying to update firmware and software but the unit went dead no light nothing . Went into recovery mode but that's taking forever and seems dead also no light any suggestion to solve this? Been at this all night I have version 2.1


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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 13:37:31 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12433
Hello,

that is sad,
please check this page:

http://manual.spirit-system.com/index.p ... ing_Failed

Hopefully this will help.

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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 14:54:00 
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Joined: Sat 04. Feb 2017 13:19:01
Posts: 17
This is just frustrating where do we find the driver for windows? Everything is all over the place.why can't this set up out the box this is totally frustrating


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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 14:57:09 
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Joined: Mon 29. Apr 2013 16:06:44
Posts: 12433
Driver for windows is directly in the Software installer. So it can't be closer to you.

When you will visit the page I have sent you, there is stated:
If you are on Windows, please re-install the software with the option for Driver installation. Then it will install correct driver. Then reboot the PC.
So this will install the driver.

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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 15:15:45 
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Posts: 17
Don't mean to be a nag but I reinstall the driver and did all that and it's still moving slow In Recovery mode


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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 15:29:00 
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Joined: Mon 29. Apr 2013 16:06:44
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Does it mean that it is still at 0%?

Have you verified that the other points are met?

Prerequisities for the recovery process:
  • Status LED of the unit must flash for a short time during power up.
  • Disconnect ELE/PIT/AIL cable from the unit (when PWM connection is used).

Do you see that the status LED is flashing for a short time?

Are you able to try it on a different computer?

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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 16:44:53 
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Joined: Sat 04. Feb 2017 13:19:01
Posts: 17
Not red light on power up everything is dead also no connected
My other computer is Apple I really don't want to go there


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 Post subject: Re: Recovery mode
PostPosted: Sat 04. Feb 2017 18:30:22 
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Joined: Mon 29. Apr 2013 16:06:44
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Ah, this is not good.
This mean that the guide and the recovery mode can't be used if the Status LED of the unit will not flash even for half a second. This is why the points are marked as Prerequisite.
Please check it carefully, because the LED will be ON only for a very short time.

Are you sure you have flashed the 4df file? (not a BIN)

In the worst case we can reflash the unit for free.
Or are you able to send the unit to Esprit model? They can try to reflash it as well.

Normally the process will not take more than 1 minute. Unfortunately if the LED will not blink, then the problem was not rather with the flashing but something else. We will find it in any case.

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 Post subject: Re: Recovery mode
PostPosted: Sun 05. Feb 2017 13:31:40 
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I will go through the entire procedure today watching everything carefully we will know
Where to go depending on the outcome


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 Post subject: Re: Recovery mode
PostPosted: Wed 08. Feb 2017 1:25:18 
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Joined: Sat 04. Feb 2017 13:19:01
Posts: 17
Hello just made an attempt to go through the entire set up process again the System is dead no red led not even a flicker for a moment keeps going into recovery mode and nowhere after that .had it with this any other options?


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